MAPA Training
The Management of Actual or Potential Aggression (MAPA) training is one of the behaviour tha provides strategies and skills tosafely respond to anxious, hostile or violent behaviour.
This training explores verbal and non-verbal early intervention strategies to minimise the likelihood that anxious and disruptive behaviours will escalate. Staff are provided with a framework for decision-making to prevent, de-escalate and safely respond to challenging behaviours.
Chapter 1 : The Crisis Development Mode
Participants will describe the typical behavioural responses associated with the development of a crisis and choose an appropriate intervention for each level of behaviour.
Chapter 2 : Non-verbal communication
Participants will describe elements of good interpersonal behaviour and demonstrate how non-verbal strategies can be used to decelerate behavioural responses associated with a crisis.
Chapter 3 : Fear and anxiety
Participants will recognise physiological and psychological reactions that may be triggered by real or perceived threats and ways these may impact on our responses during crisis situations. They will describe how fear and anxiety can lead to an unproductive or productive reaction in critical moments.
Pamela Chipisa
Instructor
TSoE skilled trainer who delivers this course yearly in line with current local policies and regulatory guidance mandatory training course modules are delivered at different levels to ensure that they are appropriate for the individual roles and responsibilities Level 1, Level 2 and level 3 Statutory training is the training that is required by law or where a statutory body has instructed organisations to provide that training on the basis of specific legislation
Chapter 4 : Physical interventions - disengagement skills
Participants will describe the physiological principles of disengagement and demonstrate the application of the physiological principles to a range of risk behaviours that build on previous non-verbal and verbal responses.
Chapter 5 : Decision making
Participants will explore the legal and professional rationale for decision making and give justification for actions made in relation to managing risk behaviour. They will demonstrate how to undertake a behavioural risk assessment.
Course Modules
- The Crisis Development Mode
- Non-verbal communication
- Verbal & paraverbal Communication
- Precipitating factors, rational
detachment, - Fear and anxietyDecision makingPhysical interventions (disengagement skills)
- Physical interventions (holding skills)
- Post-crisis
- Post-test, course evaluations
COVID Compliant
We are Covid compliant and we maintain the government requirements in all our training gatherings.
eLearning Courses
Our online course in line with all governing bodies will be available very soon.Please register your interest .
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Get in Touch: +44 7968 319697